Complaints Data

Firm name:Moneybarn Limited No. 1 Limited
Group:Moneybarn
Other Firms included:Moneybarn Limited
Period covered in this report:January 2021 – June 2021
Brands/trading names covered: Moneybarn
Product/ service groupingProvision (at reporting period end date)Intermediation (within the reporting period)Number of complaints openedNumber of complaints closedPercentage closed within 3 daysPercentage closed after 3 days but within 8 weeksPercentage upheldMain cause of complaints openedRegulatory Main cause of complaints opened
Credit related24.214.324,6634,149(4.80%) (42.47%) (33.33%)SQ Issues within 6 monthsother